Please use this identifier to cite or link to this item: 192.168.6.56/handle/123456789/71648
Title: Customer KnowledgeManagementLeveraging Soft Skills to ImproveCustomer Focus
Authors: Sain, Soumit
Keywords: Management
Issue Date: 2014
Publisher: Springer-Verlag Berlin Heidelberg
URI: http://10.6.20.12:80/handle/123456789/71648
ISBN: 978-3-319-05059-1
Appears in Collections:Marketing & Management

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